Urgent recall for insulin pump power adapter

Thursday, 7 Nov 2019


Patients using insulin pumps are being warned they may be at risk of electric shock due  a faulty power adapter supplied with the Tandem t:slim X2 device.

The adapter is subject to an urgent recall by Australasian Medical & Scientific Ltd, which says the AC power adapters could break apart exposing the metal prongs.

“If the exposed metal prongs are touched when the adapters are plugged into an electrical wall outlet, this could cause an electric shock or serious injury,” the recall notice states.

Patients are advised to discard or destroy the three power adapters they received when they initially purchased their Tandem t:slim X2 insulin pump.

The adapters were included with pumps sold from 1 October 2018 – 31 October 2019.

Australasian Medical & Scientific Ltd advises that along with the consumer letter, affected consumers will find a replacement adapter that has been manufactured under the new, corrected process.

For further information, consumers can contact Australasian Medical & Scientific Ltd Customer Service on 1800 851 056.

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